User Forum - Community Questions & Answers

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This is the Community Help Forum for user-generated questions. For urgent issues, customers are asked to submit a support ticket.

Designd Production Tool exporting blank previews to iPad

Alexandra Kimpton July 06, 2016 02:19 0 votes 7 comments
Subscription API - Limited Amount of Devices Using API Login

mkielas June 30, 2016 15:57 0 votes 1 comment
Exporting documents

suami werkmann June 29, 2016 04:22 0 votes 1 comment
Full Width Portrait Video

Luca Giamattei June 24, 2016 21:09 0 votes 1 comment
Error 240:300 When creating new project

malin lejonklou June 24, 2016 05:20 0 votes 1 comment
Multilanguage Mag

Astrid Quintelier June 13, 2016 10:24 0 votes 1 comment
A digital magazine composed entirely of short animations

Ariel Paz June 09, 2016 23:28 0 votes 1 comment
Slideshow indicator colour won't change

Gaye Nielsen June 09, 2016 08:27 0 votes 4 comments
Application install (v6.2.1) says 'Sorry, an error has occured'

gita.sumaiku June 07, 2016 15:27 0 votes 1 comment
About pricing

Murat Ertürk June 03, 2016 19:12 0 votes 1 comment
No Review from InDesign

Maria Roman May 30, 2016 07:56 0 votes 3 comments
Video in background twitching

Will Patterson May 26, 2016 11:00 0 votes 1 comment
Indesign CC 2015 - Failed to get the device list (Windows 8.1)

Lam Pin Jia May 25, 2016 09:34 0 votes 1 comment
Android and Kindle devices not showing in InDesign - Mag+ v.6.2.1

David Halloran May 23, 2016 15:25 0 votes 1 comment
verticles tab greyed out on object plugin

J P May 19, 2016 07:36 0 votes 1 comment
Can't load test app on iPhone 7s or iPhone SE

koora koiuh May 17, 2016 18:55 0 votes 1 comment
TOC Jump links dont work. "Function Not Implemented"

J P May 17, 2016 13:05 0 votes 1 comment
Zooming problem for Google Maps

Murat Ertürk May 14, 2016 20:19 0 votes 3 comments
Problem exporting to web from iPad Pro

Dulguun Enkhbat May 06, 2016 01:00 0 votes 1 comment
Edge Animate Issues

Alex Young May 05, 2016 17:37 0 votes 5 comments
Inline Video not playing

Oliver Holmgren April 22, 2016 19:18 0 votes 1 comment
Interactive Slide show

Will Patterson April 21, 2016 13:54 0 votes 1 comment
Can't load test app on iPhone 6s or iPhone SE

Jason Vargas April 19, 2016 16:14 0 votes 1 comment
Mag+ Production Tool is still version 6.1 after installing version 6.2

nerissa pacis April 18, 2016 08:29 0 votes 1 comment
Fixed front layer

Dulguun Enkhbat April 15, 2016 09:21 0 votes 1 comment
Designd Reader Issues on iPad Pro

Michael Harper April 14, 2016 17:58 0 votes 0 comments
Link to Slide in Slideshow

Steven Minert April 12, 2016 19:10 0 votes 2 comments
Plug-in won't plug-in

Mia Isberto April 07, 2016 05:19 0 votes 1 comment
Problems with videos

Ignacio Alarcón Aguilera April 01, 2016 15:41 0 votes 1 comment
Downscaling an image in Photoshop failed

Noeli Seveso March 30, 2016 22:21 0 votes 1 comment