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Error_ "Failed to get the device list..

Hello Mike.

I have a problem. I work with Indesign CC2015 y windows10. I get the following message:

MPUIFlexPanelObserver::refreshBonjourDevice:Failed to get the devide list...

and it does not connect to the device.

What I can do?

Thank you.

Javier Prieto

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Hello Javier,

This is an Bonjour error, if you are running on a 64 bit version of Windows then you'll want to make sure you only have the 64 bit version of Bonjour installed and not the 32 bit version.

If you uninstall Bonjour and then run the 64 bit installer within your Program Files (x86) > Mag+ > Bonjour directory then restarting InDesign see if that fixes the problem.

Otherwise, are you able to enter the IP address manually in the device list?

Mike Rettew 0 votes
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Hello Mike.

True, I can not enter the IP address manually.

I'll try to do what you tell me.

Thans

Javier Prieto 0 votes