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exporting verticals

every time I export a vertical I get this error message.

"Configuration error

Please uninstall and reinstall the product."

It seems to be trying to use photoshop CC 2015 to downscale the images, even though I have CC 2015.5 installed.


I don't have this version of photoshop on my mac

Anyone know how to fix this? cheers

Alex Davies

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Hello Alex,

Try unchecking the Downscale Images Using Photoshop box within the Designd Settings panel of the plug-in and see if that helps afterwards.

Griffin Plonchak 0 votes
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