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Art Director

I've had success linking to a multi-page PDF for iPad. I've had no luck with the Android devise. Any suggestions

Ron Larson

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Hello Ron,

What exactly is the problem you are having with the Android device? Are you using the same device templates?

Mike Rettew 0 votes
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Mike,

I am working with the Android template. I'm trying to view a PDF upon clicking a hotspot. Works fine on an iPad as a HMTL link, but doesn't work on fast view or MIB review on the Android.

Ron Larson 0 votes
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Ron,

The reason this is not working on Android is because iOS has a built-in PDF reader whereas Android does not so it cannot read the format. What you can try is setting up a link to open the url externally to a web hosted PDF that may prompt the user to download a PDF reader app but I'm afraid that would be the only solution as it is an Android limitation.

Mike Rettew 0 votes