I too have this error. The Design Production tool was working perfectly fine the other day and today I get this #1009 Unhanded error has occurred. It's preventing me from doing anything and I'm basically stuck.
Unhandled error #1009?? URGENT
Hello, i always got this error in production tool as soon as i choose the issue-folder to be reviewed. I can't get away this problem! i tried many things. I deleted the magplus plugins preferences, magplus buntler preferences as mentioned in another older thread, reinstalled magplus. I have set up the push device adress before choosing the issue folder in the right section of production tool. Still same ERROR! please it's very urgent since i can't review all my verticals on ipad.
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I am having the same problem.
I get a popup that says: Global Error! An unhanded error has occurred: TypeError: Error #1009.
Then there is a line that says "An unhandled error has occurred:" followed by a "Yes" and a "No" button.
If I click "Yes", the Production Tool crashes and quits. If I click "No", the Production Tool remains trapped in a loop with a greyed-out interface.
Quitting and restarting doesn't help; The Production Tool has to be uninstalled and re-installed, and even that sometimes doesn't work for getting it back to normal.
Go to this link and follow instructions. Problem is with Adobe Air. Need to download an earlier version.
I am having the exact same issue except it says error #1069 but as soon as I launch the production tool it says an unhandled error has occurred and gives me a yes or no option, if I choose "yes" the tool crashes and quits, if I click "no" then it closes that window but then I'm trapped in a grey-out interface. I've installed the latest version of adobe air, indesign, and uninstalled and reinstalled mag +, I've tried even going back to use an earlier version of indesign, nothing has fixed this problem for me! Please help, I'm taking a digital publishing class where we only use mag + so I'm falling farther and farther behind the longer I don't get this problem fixed.