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Why can I see a video in the fast review and not in the mib on my android device?

I have a video that auto start, works perfectly when I do the fast review, but when I do the mib with the rest of the vertical, doesn't work. Why?

Amelia Fernández Valledor

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Hello Amelia,

Are you still having trouble with this?  Would you be able to provide me your InDesign file, your MIB file and the video file in question and I'll take a look.

Regards,

Mike Rettew

Mike Rettew 0 votes
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Hello Mike, yes I 've still having that problem. We are trying to publish this magazine now, but we want to know what is the problem here.

I attached all the things that you need.

Thanks

Amelia Fernández Valledor 0 votes
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Hello Amelia,

Have you since tried updating your Plugin and Reviewer App?  I cannot seem to recreate the problem you describe.  Can you try the attached MIB and see if it auto-plays.

Regards,

Mike Rettew 

Mag+ Support Team

Mike Rettew 0 votes
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Hello, MIke
I updated the plugin and the reviwer app many times during this problem, and I don't solve anything. But now is more serious, because now that the magazine is publish, the problem still there.
Thank you,
Amelia

Amelia Fernández Valledor 0 votes
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