Post

11 followers Follow
0
Avatar

What does 'block size is too small' error message mean?

Hi,

Each time I try to export a vertical for review I'm getting an error message saying 'Block size too small'. Any idea what that means?

Thanks,

Toby

Toby Leon Answered

Please sign in to leave a comment.

24 comments

0
Avatar

Hello all,

This looks to be a new one for us.  Toby I see that you are using Windows, is that the same for both of you?

Which CS version or versions are you using?

Regards,

Mike Rettew 

Mag+ Support Team

Mike Rettew 0 votes
Comment actions Permalink
0
Avatar

Is this happening on every vertical you try to export or only certain ones?

Mike Rettew 0 votes
Comment actions Permalink
0
Avatar

only certain ones.  it's also happening with fast review with the simulator.

ssemi 0 votes
Comment actions Permalink
0
Avatar

Same to me. But 'im on W7 with i5... evean whem i eliminate de pages triying to find on wich page is the error... maybe its the document...

João Oliveira 0 votes
Comment actions Permalink
0
Avatar

Hello folks,

Sorry for the delay.  @ssemi, could you provide me with one of the InDesign files in question so I can narrow down the cause of the error on a specific vertical?

Regards,

Mike Rettew 

Mag+ Support Team

Mike Rettew 0 votes
Comment actions Permalink
0
Avatar

Same problem but also can't export to the Production Tool, same error.  CS6 on a Mac.

Tried copying and pasting everything from the vertical onto a new template but received the same error. 

Have been working on the same vertical all morning with no issues reviewing or exporting until now.

Ross MacKay 0 votes
Comment actions Permalink
0
Avatar

Hello again,

Unfortunately we were unable to recreate this with the previous file provided.  

Matt, would you be able to provide us with a file that this is occurring with as well as the steps you are taking in setting up your file.

Regards,

Mike Rettew 

Mag+ Support Team

Mike Rettew 0 votes
Comment actions Permalink
0
Avatar

Yang,

Could you provide me an InDesign .idml file?

Regards,

Mike Rettew 

Mag+ Support Team

Mike Rettew 0 votes
Comment actions Permalink
0
Avatar

I have the same error! I work with Mac and cs 5.5

Amelia Fernández Valledor 0 votes
Comment actions Permalink
0
Avatar

I've just erase al the elements that i have out of the template and the Message has disappear.

Amelia Fernández Valledor 0 votes
Comment actions Permalink
0
Avatar

Amelia,

Are you saying that removing all elements from the pasteboard, but still having elements within the live area of the document has resolved this?

Regards,

Mike Rettew 

Mag+ Support Team

Mike Rettew 0 votes
Comment actions Permalink
0
Avatar

Thank you for the confirmation Amelia,

If anyone else runs into this issue, please verify that you do not have any elements placed on the pasteboard of your document.  If you continue to have trouble please let us know.

Regards,

Mike Rettew 

Mag+ Support Team

Mike Rettew 0 votes
Comment actions Permalink
0
Avatar

Hi Mike, 

I am getting the same error and there is nothing on my pasteboard. I have checked all layers, selected all, etc. I have been resaving the same page so I don't have to start from scratch each time (same layout, just different content and colors on each page) and previous pages have been fine. I have chosen the "Show all" command but all pasteboard items have been deleted and I've done a "Save As" to strip out multiple undos. Checking with you as a last resort before having to rebuild the page and of course I promised this to the client yesterday since everything had been going smoothly until this error. : (

Thanks for your help!

Maureen

Maureen Gregory 0 votes
Comment actions Permalink
0
Avatar

Hi Everyone,

This error could also display if you have a page item which has no clipping bounds. For example you created a rectangle which has 0 width. This can also happen accidentally if you have the shape tools selected and accidentally clicked and dragged creating a 0 height or 0 width object or stray point.

A good way to check for these objects would be to go to the Layers panel and show the contents of all of your layers and select all (CMD+A or CTRL+A) on each layer checking each page for small object frames or stray points.  Inside the live area or on the pasteboard.

Regards,

Mike Rettew 

Mag+ Support Team

Mike Rettew 0 votes
Comment actions Permalink
0
Avatar

Check your vertical to see if you have any kind of block element that has a zero/zero hairline graphic. (ie: .25in line with no fill and stroke). I had this error as well and once i found that null object, i took it off and the review is fine. 

swoznicki 0 votes
Comment actions Permalink
0
Avatar

We just came across the same error while doing a fast review. The suggestion to delete everything from the pasteboard did the trick.

David Vogin 0 votes
Comment actions Permalink