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B-Layer not displayed in Reviewer for Android (Nexus 7 Tablet)

I placed long scrollable content on the A-Layer and one image on the B-Layer which is supposed to be static when scrolling A.

-> export in Portrait Mode

-> creation of MIB file in Production Tool in Portrait mode

Results in: Empty B-Layer

The vertical preview looks just fine, the images are all correctly exported but the final MIB doesn't show anything on the B-Layer (there are no several/ungrouped objects, just one image).

I also tried to pin the background image on the pinned-blocks layer, snapping to top. It simply doesn't show anything behind the A Layer.

The checkboxes are checked correctly (no B-layer unchecked).

 

 

//Edit: while desperately waiting for an answer I tried to look for temporary alternatives so I can at least test white elements on a dark background. But it seems even the document colour will be ignored in the MIB. All it shows is the A-layer. 

 

//Edit2: Would you please check the attached file? I created a very basic content based on the MagPlus Templates for Android. Image on Layer B and Text on Layer A. -> Unfortunately Layer B will not be displayed on the Google Nexus 7 Tablet with the latest Version of the Reviewer. 

 

 

What can I do to fix this?

Thank you!

Hannah

 

Hannah Libea Leat

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The same MIB file works on a Samsung Galaxy Tablet. It seems like the MIBs are not compatible with the latest Google Nexus 7 tablet. 

So far the only solution is to create a Nexus-Version with a very un-appy onelayered app. 

Which is very frustrating regarding the user experience but also the extra costs for an additional Nexus issue.

Is this a known bug in the development team? Are there any workarounds or planned bugfixes? 

Cheers,

Hannah

Hannah Libea Leat 0 votes
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Hannah,

We are sorry for the delay in reply.  I am taking a look at your file now & I will let you know if there is anything further I'll need.

Regards,

Mike Rettew 

Mag+ Support Team

Mike Rettew 0 votes
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Hannah,

Looking at the InDesign vertical you provided, you are using the 2560x1600 template size.  The Nexus 7 is 1280x800 so for the image to display properly you would need to use the 1280x800 template.  Have you tried this?

Regards,

Mike Rettew 

Mag+ Support Team

Mike Rettew 0 votes
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Thank you for the reply, Mike.

I haven't tried the lower resultion as this link said the App would scale on any device so I would rather go for the best quality:

http://support.magplus.com/entries/22381516-Introduction-to-Mag-and-Android

and the Samsung tablet (same resolution as Nexus)  had no problems showing the content.

It's just the B-Layer that's missing on the Nexus. With a very slow horizontal swipe between two pages sometimes the B-Layer flickers in the background behind a white layer (it's hard to reproduce, you have to swipe to all directions back and forth). So the content "is there", it's just covered. 

Anyway - I will give it a try with the other template and write again if it worked.

Thanks!

Hannah

Hannah Libea Leat 0 votes
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Mike,

I created a first test-page with 1280x800 - and it works!

The assumption that you can create one android high-res MIB for all android devices that scales down was obviously wrong so you HAVE to create several versions for different resolutions. 

As no one can test on all devices I hope there will be no further differences in compatibility amongst devices with the same resolution..

Thanks for your help,

Hannah

Hannah Libea Leat 0 votes
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Hannah,

The way our system currently works, you can use a 1280x800 MIB for all Android Tablet devices & it will scale both up & down.  It may not be as exact as designing for individual devices sizes but it is a huge time saver that automatically gets handled on our end when a 1280x800 MIB is present/uploaded on your Publish site for Android Tablet distribution.  Have a look at our article on device & issue compatibility if you have not already:

http://support.magplus.com/entries/22274861

This should explain what types of files work on what types of devices & help you understand that you don't necessarily have to create a MIB file for every device size/type out there.

Regards,

Mike Rettew 

Mag+ Support Team

 

Mike Rettew 0 votes