
Hey there Adam,
Sorry about the wait. I'd be happy to look into this for you. Would you mind sending over a MIB file so that I can see what you're describing?
Regards,
Mike Rettew
Mag+ Support Team
Hi there,
I am having 2 little problems at the moment with my Mag+ project running on my iPad 4 using the Reviewer.
The first is that the pages seem to be loading relatively slowly, which is surprising considering each page consists mostly of 1 large jpg image (I design it in Illustrator first and then export to InDesign).
My understanding is that as you wait on a certain page, the software is automatically loading one or two pages ahead to avoid a load time? However, in my example I find even if I wait on a page and then change, the next page remains black (the background colour) for a few seconds before loading the one image. It may just be a simple loading issue but still a bit surprising on my iPad 4. I am running an overlay layer as well, in case that is an issue.
Another problem that has occurred more than once is that I have a flowing textured background that runs behind all of my content. However, I have found by using my large, fullscreen jpegs exported from Illustrator that some pages have a slightly lighter, washed-out tone than another. I have had this happen before when making a Spread, where the image runs uninterrupted from one page to another.
I simply can't find a reason for it, and by re-exporting the main image, sometimes it is the lighter shade and other times it is not.
Any help would be much appreciated.
Many thanks,
Adam
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Hey there Adam,
Sorry about the wait. I'd be happy to look into this for you. Would you mind sending over a MIB file so that I can see what you're describing?
Regards,
Mike Rettew
Mag+ Support Team
Sure thing,
You may notice on the first and second page that it is the darker shade, whereas on the third and very last page it is slightly lighter for not apparent reason.
By changing and relinking the image I get different results.
I would also be interested to know whether you find it to be slow loading as well.
Adam
https://dl.dropboxusercontent.com/u/40535007/Portfolio.Cover.4.mib
Hello Adam,
Looking at the assets in your MIB file I can see the obvious difference in color/shade. I'd like to make sure the Plugin is handling color profiles properly, if you also wouldn't mind sending over those 2 or 3 InDesign Vertical files to compare the colors & settings.
As for the slow page loading it does not seem to be loading any slower than we've normally seen especially if you are swiping through some-what quickly. The overlay & other embedded features can have a factor in loading time as well.
Regards,
Mike Rettew
Mag+ Support Team
Thanks for the info Mike,
Is it possible for you to supply an email I can send these files to?
Thanks,
Adam
Adam,
I will go ahead & open up a support ticket & you can reply to it.
Regards,
Mike Rettew
Mag+ Support Team