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Slow Page Loading and Washed-Out Page?

Hi there,

I am having 2 little problems at the moment with my Mag+ project running on my iPad 4 using the Reviewer.

The first is that the pages seem to be loading relatively slowly, which is surprising considering each page consists mostly of 1 large jpg image (I design it in Illustrator first and then export to InDesign).

My understanding is that as you wait on a certain page, the software is automatically loading one or two pages ahead to avoid a load time? However, in my example I find even if I wait on a page and then change, the next page remains black (the background colour) for a few seconds before loading the one image. It may just be a simple loading issue but still a bit surprising on my iPad 4. I am running an overlay layer as well, in case that is an issue.

 

Another problem that has occurred more than once is that I have a flowing textured background that runs behind all of my content. However, I have found by using my large, fullscreen jpegs exported from Illustrator that some pages have a slightly lighter, washed-out tone than another. I have had this happen before when making a Spread, where the image runs uninterrupted from one page to another.

I simply can't find a reason for it, and by re-exporting the main image, sometimes it is the lighter shade and other times it is not.

Any help would be much appreciated.

Many thanks,

Adam

adam

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Hey there Adam,

Sorry about the wait.  I'd be happy to look into this for you.  Would you mind sending over a MIB file so that I can see what you're describing?

Regards,

Mike Rettew 

Mag+ Support Team

 

Mike Rettew 0 votes
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Hello Adam,

Looking at the assets in your MIB file I can see the obvious difference in color/shade.  I'd like to make sure the Plugin is handling color profiles properly, if you also wouldn't mind sending over those 2 or 3 InDesign Vertical files to compare the colors & settings.

As for the slow page loading it does not seem to be loading any slower than we've normally seen especially if you are swiping through some-what quickly.  The overlay & other embedded features can have a factor in loading time as well.

Regards,

Mike Rettew 

Mag+ Support Team

Mike Rettew 0 votes
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Thanks for the info Mike,

Is it possible for you to supply an email I can send these files to?

Thanks,

Adam

adam 0 votes
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Adam,

I will go ahead & open up a support ticket & you can reply to it.

Regards,

Mike Rettew 

Mag+ Support Team

Mike Rettew 0 votes