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Plugin did not install

I am using cc inDesign and installed the package from Mag+ website. All the other assets are there bar the plugin. I have tried to reinstall and t says it is updating the plugin but i cant see anything

Angus Thomas Answered

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Hello Geoff,

Please be sure that you have reviewed our article on installing the tools here:

http://support.magplus.com/entries/22035278

Once the installation has been completed, after launching InDesign, you'll need to navigate to your "Window" menu in the top bar and select the "Mag+" windows to display them.

If you continue to have trouble, please let me know.

Regards,

Mike Rettew 

Mag+ Support Team

 

Mike Rettew 0 votes
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Hello Mike

I just install the plugin with CS6  for evaluation but all the Mag+ panels are empty

is there any reason ?

Thank for your help.

Regards

Alain

 

alain labarthe 0 votes
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Hello Alain,

Are you on Mac or PC?

Regards,

Mike Rettew 

Mag+ Support Team

Mike Rettew 0 votes
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Hello Mike,

I have installed the last release of Flash following an advice found in your FAQ and it works now.

Thanks to you

Alain

alain labarthe 0 votes
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Great, glad to hear that did it.  Thank you for the update.

Regards,

Mike Rettew 

Mag+ Support Team

Mike Rettew 0 votes
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Hi !  i'm having troubles too.   I have everything up to date including Flash.

 

In the image below, this is what i see:  every menu is like disabled.   Do you know what's the problem ? 

Paula 0 votes
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Hello Paula,

It looks like you may have multiple instances of the Plugin installed somehow.  Have you tried deleting the "Mag+" folder from your Adobe InDesign > Plugins folder and re-running the installer?  I would also delete the "Mag+" folder from your Program Files folder as well.

Regards,

Mike Rettew 

Mag+ Support Team

Mike Rettew 0 votes