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An unhandled error has occurred: Error: Error #2038

Dear Sir/Madam

In Mag+ pro I get the above message when I try to add an IP address for reviewing or publishing.

It will not give me any options to overcome the problem. I am using MacOS 10.8.3 and Mag+ 4.1.2.

Is there an update/new version I could use to overcome the issue.

With thanks & kind regards

Juha Sorsa

Juha

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Hello Juha,

Typically we see this error when attempting to push a file to a device for review, not when the IP address is being entered.  Can you clarify?  Are you getting the error when you try to push for a review?

Regards,

Mike Rettew 

Mag+ Support Team

Mike Rettew 0 votes
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Hello,
In Mag+ pro I got the same issue, i am using window 8, 64bit, Magplus Production Tool 5.7. I am getting the error when i try to push for a review and error code is #2038. Anybody can help me!

Regards

Ikram Mughal

Ikram Mughal 0 votes
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The ”2038”-error is a runtime-error that can occur in a Flash application accessing resources over a network or even a local filesystem. This error is raised whenever the Flash runtime is unable to read file information through a file reference over Wifi. You'll want to try and narrow down which vertical or verticals are causing this by process of elimination. I would start by targeting your larger size verticals or ones that contain pinch/zoom images, media or html elements.

Mike Rettew 0 votes
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