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Android exports to iPad aligns all text to the right

I am using the 4.1.1 plug-in with InDesign CS 6. 

We are testing Android 2560x1600 builds exported to iPad/Retina format.  The resulting iPad/Retina pages both had all text reflowed to align to the right.  

In doing some troubleshooting, I then noticed that the Android 2560x1600 template, the Kindle HD 7 and the Kindle HD 8.9 templates all had text set to automatically align right.  

Is there a work around for this?  Overwriting the templates with the text set to align left had no effect. 

Thanks

T Gargus Answered

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Hello,

I have the same problem, when I export my InDesign file from Android Tablet 2560x1600 to Android Tablet 1280x800. I use the 5.0 plug-in with InDesign CS6.

Have you found a solution ?

Regards,

Pauline

Pauline Dubail 0 votes
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Hello,

This was a problem in some of the previous versions of our template files which should have since been corrected.  It had to do with the Default Font being set to Arabic on our template files.  Can you try downloading and re-running the Plugin installer but before you do, delete the existing Mag+ Template files folder and see if this corrects the issue.

Regards,

Mike Rettew 

Mag+ Support Team

Mike Rettew 0 votes
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We're having the same problem. I just re-downloaded all the templates this morning and I believe the Android Tablet 2560x1600 is still defaults to Arabic.

Sharisa Petrowsky 0 votes
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Sharisa,

Which CS version are you are you using?

Regards,

Mike Rettew 

Mag+ Support Team

Mike Rettew 0 votes
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It’s putting all our copy blocks in Arabic formatting and moving the last line of type and punctuation to the beginning of a sentence or line and making the copy read incorrectly. Does that make sense?

Sharisa Petrowsky 0 votes
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Sharisa,

If you open your effected template file, change the default language to something like 'Times' or 'Arial', make sure you do not put any content on it, keeping it blank, and then do a 'Save As...' and save it as a template file (.INDT format) over the existing one.  The Multi-Device Export should start working properly.

Regards,

Mike Rettew 

Mag+ Support Team

 

Mike Rettew 0 votes
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We've tried that already and it doesn't seem to correct the problem. It is because all the large template were made using an incorrect template?

Here's an example of a file we're trying to export. This is set up from the Android Tablet 2560x1600 and I'm trying to export to the Android Tablet 1280x800 template.

Sharisa Petrowsky 0 votes
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Sharisa,

It appears that in the Android Tablet 2560x1600 template, the Character Style Language is set to Arabic and therefore when you do a Multi-Device Export it is pulling the content into the new template (1280x800) with this Character Information.  So what you will want to do is first replace your Android Tablet 2560x1600 template with the one attached here.  But also, in the files you have already created using the old template be sure to change the Character Style Language to English and also check that the text alignment is set to left before you perform your Multi-Device Export.  This can be done in the properties panel at the top (see below).

Screen_Shot_2014-04-18_at_12.54.14_PM.png

Mike Rettew 0 votes
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I've experienced the same problem in 5.10 with Multi-Device Export for Android Tablets. I deleted the Mag+ templates, reran the installer and used the new Android HD templates.

The template reports the Character Style Language as English: USA, but on the generated templates it sets back to Arabic.

Trying to switch and then reset the Character Style does not seem to fix the issue on the templates.

Please resurface this issue, this causes a hangnail in our export process as we now have to comb through every exported template to insure correct orientation.

Nathan Long 0 votes
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Nathan,

Here is the update to this problem, it is specifically related to our Android Tablet 2560x1600 template file that it is retaining the 'Adobe Arabic' font from the default 'Basic Text Frame' Object Style (which contains the Basic Paragraph Style and in turn causing fonts assigned to this style, alignment and language to convert to this during the multi-device export. Unfortunately this is not something we have been able to fix just yet but the work around for now is to remove the 'Basic Text Frame' Object Style from each of your Text Frames before running the Multi-Device Export, changing it to 'None'. You can do this by selecting the text frames with the Selection Tool (black arrow) and in the upper right of InDesign, change [Basic Text Frame] to [None]. (see screenshot).

We realize that this is a bit of an inconvenience and unfortunately an unforeseen issue that cannot be resolved on files that are already created with that particular template but we should have this worked out soon and everyone will have revised/corrected template files with a new Plugin installation.  I'll be sure to follow-up once this has been corrected.

Screen_Shot_2014-05-29_at_10.06.24_AM.png

Mike Rettew 0 votes
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Mike,

Thanks for the update and quick response! This works to fix the exported template.

Thanks for all your hard work.

Nathan Long 0 votes
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Hi Mike, this is affecting our 500 page publication so I really need the update you mentioned in order to publish. What is the ETA on it?

Tony Els 0 votes
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Hello Tony,

The template file attached in the above comment is the template you can use to replace your 2560x1600 Android Tablet template file other it will also be released with tomorrow's Plugin update.  If you already have your content designed on the 2560x1600 template then the only way around this issue would be to perform the steps described above or to do Multi-Device Exports from another device size set of templates.

Regards,

Mike Rettew 

Mag+ Support Team

Mike Rettew 0 votes
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Hi Mike, the multi-device export using another template size doesnt fix the problem. Perhaps Ive misunderstood your Answer above where you say 'but we should have this worked out soon' where it seems that youll have a solution for documents that were created using the 2560 Android template. We also find that when using the manual fix, individual text boxes can be affected but tables are not responding to it.

Tony Els 0 votes
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I am also trying to fix a publication affected by these problem templates. Unfortunately, the workaround you're mentioning doesn't always seem to work. If my document has a Paragraph Style assigned to text, then no matter what I do to turn if off, whenever I hit export my resulting 1280x800 document is set up for Arabic.

I've tried creating a clean paragraph style and bringing it in to replace the old one, but no luck. What's the best way to get this fixed?

 

Jerry Cooley 0 votes
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Mike, after using the template you provided above, I've found it was still setting everything to Arabic. Thinking I might have made a mistake, I redownloaded it and re-ported an article to Android to the same effect, everything was in right-to-left format and encoded for Arabic.

I will try downloading the 5.1.2 update and see if that fixes any of my problems.

Nathan Long 0 votes
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The new templates in 5.1.2 work for Android 2560x1600 exporting to 1280x800. Just confirmed it with a test file.

Unfortunately, I now have to convert the rest of our exported magazine layouts back to left-to-right format. Using the text frame 'none' setting does work, but removes any styling or special formatting. It's actually faster to change the text frames back by hand rather than reformatting all the styles.

If anyone has any other fixes for old-template layouts would greatly help our production schedule... and my sanity.

Nathan Long 0 votes
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The template provided by Mike in the link above is still Arabic, so dont bother downloading it. The reason it is Arabic and always will be be Arabic is because it was created on a version of InDesign that uses Arabic as the default language in that region. InDesign does not permit this setting to be changed. Mag+ need to create a new template document from a version of InDesign in a non-Arabic country that uses the standard USA langugage as the default for Basic Paragraph style. Like they did for other templates. Or we can all try to can create our own template document for the 2560 android - im not sure if that will even work for paragraph styles in your documents that have any degree of override applied. We have 500 pages of a catalogue that we have to manually break links to paragraph styles or remove overrides (this is more tedious for tables by the way) to overcome this error. Then we have to re-apply the original overrides that were intentionally applied to restore each paragraph to its original state. It will take 4 days to complete and proof check plus 2 days of trouble shooting due to this faulty template.

Tony Els 0 votes
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The new template seems to work fine for exporting to the lower resolutions. HOWEVER, it's not displaying properly in Mag+ Reviewer on my 2560x1600 device. So, I'm still a bit leery about what's going on here.

Jerry Cooley 0 votes
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Hello folks,

I'm sorry you continue to have trouble with this, we are actively looking into the issue now and I will be sure to update you with any more information as we investigate.

Regards,

Mike Rettew 

Mag+ Support Team

Mike Rettew 0 votes
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Hello,

After much re-testing and trying to find a more efficient solution to this we have unfortunately found that there is no way to automate a fix.  The only way to correct your older 2560x1600 template files at this time are as described below:

1) Perform your Multi-Device Export from a template other than the 2560x1600 template.  If you created your content on another template file (ie. iPad or Android 1280x800) then doing a Multi-Device Export from there should work. This will be your best and quickest option.

2) Select your text frames and reset the Object Style to 'None' from 'Basic Text Frame' and reformat the styles.

3) Create outlines of all of your text frames and them perform the Multi-Device Export.

These last two options, while a bit of a manual process, should result in a working, resized file for other devices and you should only have to do this for one production period since our latest plugin that is currently available now contains the fixed 2560x1600 template files for all CS versions.

Please be sure to install the latest tools from our website http://www.magplus.com/my-magplus/ and again we apologize for any inconvenience this has caused but moving forward you should not run into this problem again.

Regards,

Mike Rettew 

Mag+ Support Team

Mike Rettew 0 votes
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