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I'm missing previews of Portrait- and Landscape-verticals in production tool and reviewer app

I've experienced problems with the new Portrait and Landscape Verticals in the production tool and in the reviewer app for IOS...

It's 4.1 production tool and the newest version of IOS reviewer.

I've tried downgrading Adobe AIR from 3.4 to 3.3 as suggested in:

"http://support.magplus.com/entries/21926137-Missing-Vertical-Preview-Images-in-Production-Tool"

but the problem still exists.

 

I've attached a screenshot from the production tool... 

Indesign CS 5.5

OS X 10.6.8

Any tips?

Jakob Guldbrandt Answered

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Hi Jakob,

With the latest version of the Reviewer this problem should be solved. You can download it at magplus.com. Please let us know if this isn't the case!

Best regards,

Anders 

Anders Odevik 0 votes
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Hi Anders.

I've just updated my plug-in to 4.1.1 and updated the reviewer app... But I still can't see any previews, neither in the production tool nor in the reviewer app.

It is only the Horizontal and Landscape Verticals that doesn't produce a preview...

Jakob Guldbrandt 0 votes
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Hi Jakob,

Have you re-exported the verticals with the plugin after the update?

Best regards,

Anders 

Anders Odevik 0 votes
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Yes I have... I updated the plugin from 4.1.1 beta to 4.1.1 release and updated the reviewer app on iOS. I tried to export all verticals after the updates and reviewed it on the iPad. 

The TOC and A-masters display correctly.

I even updated to the newest version of adobe air yesterday - but still no preview...

Jakob Guldbrandt 0 votes
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Hi Jakob,

Sorry for your trouble. We are working on getting this solved for the upcoming update. We are sorry for your trouble.

Best regards,

Anders 

Anders Odevik 0 votes