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Mag+ Reviewer for Kindle Fire

I would like to be able to review files on my Kindle Fire. I found the mag+ reviewer at amazon.com but it says it may not be compatible with my Kindle Fire. Is the app not ready yet?

Wendy Kent Answered

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Had the same problem.  Found the Mag+ reviewer app, but it said that it wouldn't work with my Kindle fire. Called App Store, they said they got the same message when they tried to download the app.  So I have to say that it seems like it doesn't work with a Kindle Fire.  [I just bought a Kindle Fire specifically for the Mag+ reviewer.]  Should I return it?

A Tana Kantor 0 votes
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Had the same problem.  Found the Mag+ reviewer app, but it said that it wouldn't work with my Kindle fire. Called App Store, they said they got the same message when they tried to download the app.  So I have to say that it seems like it doesn't work with a Kindle Fire.  [I just bought a Kindle Fire specifically for the Mag+ reviewer.]  Should I return it?

A Tana Kantor 0 votes
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HERE'S WHAT AMAZON SAYS ABOUT MAG+ REVIEWER FOR KINDLE FIRE

Amazon.com Customer Service cust.service03@amazon.com
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8:35 PM (13 hours ago)

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to me


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Hello Tana,

I've researched "Mag+ Reviewer" and found it isn't available on Kindle Fire at this time. We're constantly adding apps to our Appstore selection, and apps unavailable now may become available in the future.

To browse some of our favorite apps and games for Kindle Fire on the web, visit:

www.amazon.com/kindlefireapps

You can also limit your Appstore search results to apps available on Kindle Fire by clicking the "Available on Kindle Fire" check-box located in the left navigation pane.

If you'd like to request a certain app be made available on Kindle Fire, you can submit feedback from your device to our technical team by tapping Apps from the Home screen, then select Store and press the Menu icon. Selecting "More," tap "Leave Feedback" and enter the name of the app you're interested in.

Thanks for your interest in Amazon Appstore. We look forward to seeing you again soon.

Thank you for your inquiry. Did I solve your problem?

If yes, please click here:

http://www.amazon.com/gp/help/survey?p=A19R4UGS854YWT&k=hy

If no, please click here:

http://www.amazon.com/gp/help/survey?p=A19R4UGS854YWT&k=hn

Best regards,

Michael M.

http://www.amazon.com

A Tana Kantor 0 votes
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And here's the screen shot from the URL that you posted above. You can see that I get a red circle with an "x" in it noting that this is not compatible with my brand new Kindle Fire. this is the same message that the folks in the Android store got when they tried to download it.

A Tana Kantor 0 votes
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Hi guys! 

 

Thanks a lot for pointing out this problem and thanks to Tana for the investigation. The app is ready and should be availible but something has gone wrong on the amazon side making the app not published for kindle, in some countries. 

 

I have pointed it out to amazon and it should be fixed soon. 

 

In the meantime I'm also adding the current version here so you can install it by yourself. Download the apk to your tablet to install the app.

 

BR /Erik Agrell - Magplus 

Erik Agrell 0 votes
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Went to magplus site and downloaded app.  Removed security clearance that allowed only Amazon app store applications.  Application comes up. However, I only see the "create something amazing..." and other screens I can scroll to. No place to find IP.  I used the same 5000 IP we have for the iPad.  Opened the Kindle template.  threw some text on it.  Did fast preview, got a "upload to device failed." Tried stuff: saving, changing folders, no luck.  Attaching the file.  What am I doing wrong?  Tana

A Tana Kantor 0 votes
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Hi Tana! 

 

Exactly as in Ipad, the reviewer has to be started by loggin in using your registered acount. This is done under menu -> usersettings. Under menu -> help. 

Note that the Menu on a fire Kindle is located at the bottom of the screen ( the small "up-arrow" ). Pls let me know if this don't solves your problem.

Br /Erik  

Erik Agrell 0 votes
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Unfortunately no.  I succeeded to log in, [thanks for the directions] but still getting same message. 

I tried creating a new folder [june-kindle] to see if that would help, but not.  Put the indd file in that folder, "It" did create a review folder, with the vertical, but still would not push to Kindle.

What's next?  And thanks for your swift reply. 

A Tana Kantor 0 votes
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Hmm... The next step is to troubleshoot your connection between the devices. Since the review folder is created I belive that the problem is in the connection. 

Are you on a Wifi, and are both devices connected to the same router? I guess it's maybe just a typo, but in the message above you write that you're using port 5000, note that it should be port 50 000 both for android & Ipad. 

When you log in, do you get a toast saying "login succeeded, reviewer started"? 

I would start checking the connections and double check the ip ( seen under help ) and port. I would also check that they are connected to the same router / network and if possible try pinging the device from your computer. 

/Erik 

Erik Agrell 0 votes
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1: yes, it's 50000

2: yes, it says "login succeeded, reviewer started"

3: I am using the same IP address as the one used with the iPad. That still works.

4: don't know how to ping device from computer.

A Tana Kantor 0 votes
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Aha, ok... 

An Ip-adress is a unique identifier for each device on a network, so if you are using the same IP as for the Ipad, you're basically saying that you want to push the Mib to that device ( i.e the Ipad ). 

 

On the fire kindle go to menu -> help and note the ip seen there, this is the adress you should use. 

 

To ping a device is basically to send a "Hello" over the network and this can be a useful way to see if two different devices can find each other... It's done using a terminal ( or command-prompt on a windows machine ) and there write ping and the ip adress example "ping 192.168.1.1". 

 

Test with the correct Ip and let me know if it still doesn't work. 

Erik Agrell 0 votes
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On my kindle, there is no IP address on the help menu.  That's been the problem all along. t.

A Tana Kantor 0 votes
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I"m wrong. I found it. I was looking under settings.  OK. Found IP, and added.  Good news is APP said "recieving" then crashed.  bumped me out of the app and had to re-login. 

How do I deal with folder structure here. I'd like to have one folder "june issue". Should I then have a kindle and iPad folder? Will "it" know to create two folders or will create one and "know' which version to grab?  I am wondering if this is part of the problem I am having. 

A Tana Kantor 0 votes
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On second try, my Kindle is saying "Receiving content" in a seemingly endless loop.  InDesign is still creating the MLB file but is stalled, and have the "Upload to device failed" message displayed again. 

After 5 min, still trying to recieve content. Am getting out of the app.  What's next. 

A Tana Kantor 0 votes
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Good that you found it :) 

If it crashes then we something else that is wrong also. I don't belive that the folder structure has something to do with this, it is more likely to be a bug or something wrong with the Mib. 

Can you please send me the content you tried to push when it crashed? 

 

Thanks! /Erik

Erik Agrell 0 votes
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This was an actual bug that sometimes occured when reviewing from Indesign. 

Thanks a lot for noticing this! 

I've fixed the bug and released a new version to amazon appstore, but that might take some time so here's a new version of the reviewer for you. 

 

Br /Erik 

Erik Agrell 0 votes
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Dowloaded the app onto my Kindle, still not working. the potential good news is that it didn't crash the app.  Started the download--but Kindle went into continual download mode while InDesign stalled and then gave me dreaded "failed to ..."  message.  But I am hopeful.  Tana

A Tana Kantor 0 votes
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I'm wrong!!!! It worked.  Not scrolling but think that's my fault.  Thanks thanks thanks. tana

A Tana Kantor 0 votes
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Now scrolling.  Sorry to keep pinging but soooooo happy.  Hope Wendy got the new app. T.

A Tana Kantor 0 votes
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Yes, I just downloaded the new app. Thanks for working through this! I hadn't had a chance to test it out yet.

Wendy Kent 0 votes
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Hello 

I am having the same issues as everyone else I downloaded the APK and now I get that My login is not working which I know is not right because I am logged in right now. Whats going on?

LeVerne Martin 0 votes
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Hello LeVerne,

What version/generation Kindle device are you using?

Regards,

Mike Rettew 

Mag+ Support Team

 

Mike Rettew 0 votes
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Hello Mike 

 

I am using a 1st gen kindle fire HD the software is up to date.

 

Thankyou

 

 

LeVerne Martin 0 votes
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LeVerne,

Since you have a login option in your Reviewer app this indicates an older version and you should be able to install the latest version of our Reviewer app (5.0.5) on that device.  What OS software is your device on and double check that there is not an update available to the app in your Amazon App Store.

Regards,

Mike Rettew 

Mag+ Support Team

Mike Rettew 0 votes
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