I am writing regarding an error message I am repeatedly receiving when exporting my layouts to the Mag Prod Tool. Each time I do so, I get a message saying "Downscaling a image in Photoshop failed!". I have looked at the topic titled " Plug-in error 'downscaling a image in Photoshop failed'", but I'm afraid it doesn't help. I checked everything in Settings, and they are the same as they were in the topic, yet the prtoblem still occurs.
I have checked that the version of Photoshop listed in the Settings is the same as the version I am using and it is. I have tried quitting Photoshop and then exporting so that PS is opened automatically by the export, and it fails. I have tried deleting the fiolder that was created with the assets in "verticals" for the feature I was trying to export, and then trying again, and it still fails.
I have managed to get it to work by unricking the box saying "Downscale images using Photoshop", but of course this results in a noticeable loss of image quality. Do you have any idea what it ia that I could be doing wrong?