Hello Amanda,
We're sorry to hear you're having some trouble.
To rule it out, please first quit out of InDesign and then try updating both your versions of Adobe Air (from here: https://get.adobe.com/air/) and Adobe Flash (from here: https://get.adobe.com/flashplayer/) and let us know if that helps once relaunching InDesign afterward.
If not at first, download a fresh set of the tools from our website (from https://www.magplus.com/my-magplus/ after logging in) for the appropriate version of OS and InDesign, reinstall again, and let us know if that helps as well.
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