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Sharing via Facebook -

Hi

We are building our first app/magazine currently with mag+ designd and are testing as we create Mibs to check through the reviewer app on iPad.

At this stage we can share via Twitter which automatically includes a screen grab of the vertical in the post, although we know the link is not correct until we publish the app. 

But when trying share via Facebook it does not generate an image of the vertical and leaves a blank silouhette image in the post. I have tried sharing other peoples app verticals and theirs doesn't seem to share an image of the vertical like twitter does?

Am I doing something wrong at my end (a setting possibly?) if so how can this be corrected so it post an image of the vertical when sharing via Facebook?

Thank you!

Paul Bembrick

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Hello Paul

For that vertical in question, can you send us the packaged InDesign file so we can take a look at it on our end?

Griffin Plonchak 0 votes
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Thanks for sending that Dropbox link, Paul.

However, it seems the files were moved and are not there anymore (see attached screenshot below):

 

Can you send us the link once again where the files are located on Dropbox?

Griffin Plonchak 0 votes
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Hi Paul,

Thanks for re-sending those links.

Can you also send us a screenshot of what you seeing when you try to share with Facebook?

Griffin Plonchak 0 votes
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Hi Griffin

 

Here are screen grabs of when we are trying to share via social media Facebook and Twitter with the same vertical. The Twitter one works ok but the Facebook post has a default image. We are just testing a MIB file from the Designd Production Tool and through the viewer app on an iPad, so its no a full app test at the moment.

 

Facebook

Twitter

Kind Regards 

Paul

Paul Bembrick 0 votes
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Thanks for sending those, Paul.

To clarify, you're seeing this on the latest 6.6.5 (66D172) Designd Reviewer?

And also, the MIB you're seeing this happen on is in your last download links sent?

Griffin Plonchak 0 votes
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Hi Griffin
Yes we have the latest designd reviewer on iPad. and yes we have tried on the mib file on the download link. We also had the latest facebook and twitter apps to do those test.

Paul Bembrick 0 votes
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This thread is closed as the matter is being handled in a private support ticket.

Griffin Plonchak 0 votes