Welcome reader! This is one part of a series of articles detailing changes to the Mag+ Support Site/Knowledge Base. If you'd like an introduction to the effort, along with information on changes made to the main landing page, please read the article "Support Site Redesign - An Introduction."
If you'd like to learn more about changes made to articles themselves, please read "Support Site Redesign - Article Changes."
If you have any comments or suggestions to improve upon the changes we've made, please send an email to firstname.lastname@example.org.
The New Section/Topic Pages
Mag+'s new support site/knowledge base has its documentation broken up into three main pieces: sections, topics, and articles. Sections represent broad areas and include items like Support Updates, Creating Your Content, and Creating & Managing Your App. Topics are smaller groupings of content around a subject and include items like Announcements, Using the InDesign Plugin, and Delivering Your App. Finally, articles are specific documents within a topic that give you detailed information. Examples of articles include General - Defining Test Devices, Analytics - Using Localytics, and Android - Differences when Designing for Android/Kindle Fire vs iOS.
The main support landing page offers a guided approach to accessing our help documentation — something useful to new users of the Mag+ platform. But for more advanced users, we offer a Documentation link in our nav bar to quickly access the content you're looking for (see image below).
Clicking on one of the darker sections in the Documentation menu (such as Creating Your Content or Creating & Managing Your App) will bring you to the section screen. This screen gives you a description of the section (Label 1) and a list what topics are available (Label 2). Clicking on the downward triangle next to a topic will show you the articles contained inside (Label 3). You can click on a topic to go to the topic screen or click on an article title to call up the article immediately.
Clicking on a topic will bring you to the topic screen. This screen gives you a description of the topic (Label 1) and a list what articles are available (Label 2). If there are too many articles to list on a single screen, you will see a pagination control at the bottom allowing you to navigate the results (Label 3). Clicking on an article title will bring up the article immediately. You can also use the "Follow" button (Label 4) to send you a notification if the content in a topic changes.
Note that a breadcrumb control (Label 5) is also available throughout the support site that allows you to quickly navigate within the hierarchy. It can bring you to the topic screen, section screen, or back to the main landing page.